Two examples of customer delight that shows genuine care is a good strategy
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Have you ever been delighted by a product experience so much that you could not stop sharing with the world? Well it happened to me sometime back within the same week and I thought I must share to the world as well. Case 1: A few weeks ago, I had signed up for a Pricing Strategy course at Coursera for a 7-day free trial by sharing my credit card details. As it happens in most cases, I forgot to cancel on the 7th day in spite of setting reminders. Just when I received the transaction notification on my phone, I wrote to their support immediately asking for a refund as I had not intended to take the paid course.
Two examples of customer delight that shows genuine care is a good strategy
Two examples of customer delight that shows…
Two examples of customer delight that shows genuine care is a good strategy
Have you ever been delighted by a product experience so much that you could not stop sharing with the world? Well it happened to me sometime back within the same week and I thought I must share to the world as well. Case 1: A few weeks ago, I had signed up for a Pricing Strategy course at Coursera for a 7-day free trial by sharing my credit card details. As it happens in most cases, I forgot to cancel on the 7th day in spite of setting reminders. Just when I received the transaction notification on my phone, I wrote to their support immediately asking for a refund as I had not intended to take the paid course.